Privacy Policy

Insect Out (“we”, “us”) respects your privacy and handles personal data in line with Singapore’s Personal Data Protection Act (PDPA). This policy explains what we collect, how we use it, and your choices.

Information we collect

  • Information you give us — when you submit an enquiry or request a quote, we collect your name, email, phone number, area/postal code and any details you provide.
  • Information collected automatically — like most websites, we collect standard analytics data (pages viewed, device/browser, approximate location and IP) via cookies and similar technologies.

How we use your information

  • To respond to your enquiry and recommend the right products or services.
  • To connect you with a trusted installation partner where you have requested a quote or installation.
  • To understand and improve our website and content.

Sharing your information

We share your enquiry details with our trusted installation partner(s) only as needed to respond to your request. We also use service providers such as Google Analytics (via Google Site Kit) for website analytics and an email delivery service to send notifications. We do not sell your personal data.

Cookies & analytics

We use cookies and Google Analytics (GA4) to measure how the site is used and which content is helpful. You can control cookies through your browser settings.

Affiliate links

Some links on this site are affiliate links, including the Amazon Associates Programme. See our Affiliate Disclosure for details. When you click through to Amazon, Amazon’s own privacy policy applies.

Data retention

We keep enquiry data only as long as needed to respond to and follow up on your request, and as required for our records.

Your rights

Under the PDPA you may request access to, or correction of, the personal data we hold about you, or ask us to stop using it. To make a request, please contact us.

Contact

Questions about this policy? Get in touch and we’ll be happy to help.